Improving Customer Service

The Town is currently reviewing our customer service model to make sure we're providing the best possible experience for everyone—residents, community members, visitors, and our own staff. Our goal is to create a better system that improves service efficiency, reduces costs, and makes things easier for you.

This aligns with Council's Priorities: Striving for Excellence in Customer Service and Corporate Culture.

Your feedback is important. We want to hear from you—let us know what’s working, where we can improve, and any ideas you have to make customer service better. Share your thoughts through our Customer Satisfaction Survey today!